For a smooth and incredible air journey with Turkish Airlines, you must know about its pre and post-flight procedures. If you do not have proper information about the procedure of the airline, then the Turkish airline’s office in Prishtina, Kosovo, can help you. They will inform you about the essential things before stepping out of the house towards the airport that can add comfort to your journey. Those crucial elements include baggage allowance, airport lounges, travel insurance, arrival visa, duty-free allowance, receipts and refunds, flight information, flight ticket booking, cancellation and rescheduling, etc. You can ask the office staff about your other queries too. They will guide you and help you improve your experience with the airlines.
Details of Turkish Airlines Prishtina Office
Address: Fehmi Agani Str. No.86, Center, 10000 Prishtina, Kosovo
Telephone: +383 38 240 600 / +383 38 240 700 / +383 38 240 800
Fax: +1 773 686 1668
Email:– prncustomer@thy.com
Working Hours: Weekdays 09:00–17:00. Opening hours during the month of Ramadan: 09:00–16:00. Closed on Saturday and Sunday.
Map:
Turkish Airlines Prishtina Airport Office
Prishtina International Airport,
H2FH+RRC, 14060
Airport Phone No. – +381 38 5015021214
Turkish Airlines Prishtina Booking Contact
Tel : +383 38 240 600
Email: saleschi@thy.com
Fax: +1 773 686 1668
Working hours
Monday – Sunday : 8:30 am – 5:30 pm.
Official website: https://www.turkishairlines.com/
Online Check-in: https://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Status: https://www.turkishairlines.com/en-int/flights/flight-status/
Head Office Address and Contact
Turkish Airlines General Management Building is located at Ataturk Airport in Yesilkoy, Istanbul, Turkey.
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Contact information for Baggage Services
Tel: 60 162284603 / +60 162180184
Fax: +61 3 8340 8050
Hours of Operation:
Monday – Sunday: 8:30 am – 5:30 pm.
Inquiries about Baggage: https://www.turkishairlines.com/en-in/any-questions/baggage-information/
Plane / Aircraft Types
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
The Turkish Airlines Customer Care section handles the following inquiries:
| Valet Parking | Visa on Arrival | In-Flight Entertainment |
| Flight Wifi | Airport Wifi | Airport Facilities |
| Delayed Flights | Economy Class | Miles |
| Flight/Visa Info | Airport Lounges | Missing Luggage |
| Business Class | Immigration Services | In-Flight Meals |
| Duty-Free Allowance | Airport Transfers | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Ok to Board | Flight Ticket Booking |
We expect that you have understood how to improve your air journey. If you still have questions, please contact the Turkish Airlines Prishtina office in Kosovo.
Frequently Asked Questions:
Yes, Turkish Airlines has an office in Prishtina, Kosovo. It is situated at Fehmi Agani Str. No. 86 in the city center.
You can modify your flight ticket on the Turkish Airlines website or mobile app, or by calling the reservations team directly.
The Prishtina office operates from 09:00 to 17:00 on weekdays. During Ramadan, it closes at 16:00. It remains closed on weekends.
Yes, you can book a Turkish Airlines flight using someone else’s credit card. However, the staff will adhere to the strict fraud-prevention policies. If anything goes wrong, the cardholder will have to present.
Turkish Airlines serves Prishtina International Airport in Kosovo. This is the only airport in Kosovo where they operate flights.
If Turkish Airlines cancels your flight, you can choose a full refund or rebook on another available flight at no extra charge.
You can connect with Turkish Airlines representatives at the Prishtina office by calling +383 38 240 600 / +383 38 240 700 / +383 38 240 800.
You can check in for your flight 24 hours to 90 minutes before departure on the website or in the app. Airport check-in opens three hours before departure.
Yes, you can share your written queries with the Kosovo office. Send your message to prncustomer@thy.com for a response.
Yes, you can visit the Turkish Airlines office in Kosovo for help with booking issues. The office is open on weekdays from 09:00 to 17:00.