Lufthansa Mexico City Sales Office in Mexico

Details of Lufthansa Mexico City Sales Office: Contact, Address & Customer Service Details

Whether it’s about flight booking, ticket cancellations, or last-minute changes, you can get assistance for it all in just one place—the Lufthansa Airlines sales office in Mexico. Reach out to the staff using the given contact details and speak with experts for quick guidance and immediate assistance.

Lufthansa Mexico City Sales Office AddressAv. Paseo de las Palmas 239, Lomas de Chapultepec, Miguel Hidalgo, 11000, Mexico City, Mexico
Lufthansa Hotline Number+52 55 5091 3140
Lufthansa Fax Number+52 55 5230 0055
Office Opening Hours08:00–18:00 (Monday to Friday)
Emailreservas.mexico@lufthansa.com
Flight Searchhttps://www.lufthansa.com/pa/en/flight-search
Manage Bookinghttps://www.lufthansa.com/pa/en/login?
Flight Statushttps://www.lufthansa.com/pa/en/flight-search

Lufthansa Mexico City Airport Sales Office Address and Google Map Location

Since travel issues can arise at any time, anywhere, the airline ensured assistance was available at all times. Even if you are at the airport, you can still receive help from airline representatives by approaching the Lufthansa Mexico City Airport Sales Office. Check its location and contact details below.

Airport NameMexico City International Airport
Lufthansa Mexico City Airport Office AddressAv. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Airport Contact Number+525524822400
Fax Number+52 55 57‑84‑88‑02
Office Opening Hours24 hours daily
Emailcomentarios@aicm.com.mx

Map Location:

List of all Lufthansa Global Sales Offices.

Lufthansa Headquarters Information

While the sales office can deal with almost every travel scenario, some issues can still exceed its resources and expertise. In such cases, your matter will be forwarded to the Lufthansa Airlines head office. This will make sure you get the best advice and solution for your situation.

Discover where Lufthansa headquarters is located and find out how to get in touch with its staff.

Lufthansa Head Office AddressLufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
(Lufthansa Aviation Centre 60546 Terminal 1 Departure Hall A Frankfurt, Germany)
Lufthansa Corporate HQ Phone Number+49 69 86 799 799
Fax Number+49 69 69 646 01
Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailcustomer.relations@lufthansa.com
Official Websitehttps://www.lufthansa.com/us/en/

Available Lufthansa Fleet Details

Checking out the airline fleet while planning your travel journey can be really useful. Lufthansa Airlines operates a variety of modern plane models, each one with different in-flight facilities. Discussing it seat layout and on-board amenities can help you learn about your upcoming journey.

  • ATR 42 / 72
    • ATR 72
  • Airbus A300
    • Airbus A300B2
    • Airbus A300B4
    • Airbus A300-600
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • Airbus A340
    • Airbus A340-200
    • Airbus A340-300
    • Airbus A340-600
  • Airbus A350 XWB
    • Airbus A350-900
  • Airbus A380
    • Airbus A380-800
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-100
    • Boeing 737-200
    • Boeing 737-300
    • Boeing 737-400
    • Boeing 737-500
  • Boeing 747
    • Boeing 747-100
    • Boeing 747-200
    • Boeing 747-400
    • Boeing 747-8
  • Boeing 767
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-9
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • Bombardier CRJ-100 Series
    • Bombardier CRJ-100
    • Bombardier CRJ-200
  • Bombardier CRJ-700
    • Bombardier CRJ-700
  • Bombardier CRJ-900
    • Bombardier CRJ-900
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace 146-200
    • British Aerospace Avro RJ85
  • Douglas DC-8
    • Douglas DC-8-50
  • Embraer ERJ-190
    • Embraer ERJ-190
    • Embraer ERJ-195
  • Fokker 50 / 60
    • Fokker 50
  • Fokker 70 / 100
    • Fokker 100
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-30

Services Offered by Lufthansa Mexico City Sales Office in Mexico

In short, consulting the Lufthansa Mexico sales office staff can be beneficial in setting your journey straight. The key is to connect with them early to receive better assistance and guidance. Therefore, keep the contact details saved on your phone to ensure quick accessibility to professional assistance while planning your journey.

Lufthansa Mobile AppFlight Ticket BookingBaggage Allowance
Lufthansa HolidaysFlight Ticket CancellationDuty Free Allowance
Lufthansa CodeshareFlight Ticket ReschedulingSelf Service Kiosk Check-in
Lufthansa Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Lufthansa LoungesAirport Counter Check-inAirport Transportation
Miles & MoreIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

Where can I find Lufthansa’s office in Mexico for travel assistance?

Lufthansa has a Mexico sales office where travelers can receive support with bookings, changes, cancellations, and travel questions during business hours from helpful staff.

Can I book my ticket by calling instead of doing it online?

Yes, phone bookings work well. Call the office, explain your travel plans, and a representative will search flights and complete your reservation during the conversation.

My travel dates shifted. Can the office help me change my flights?

Yes, contact the office with your new dates. The Lufthansa Mexico staff will check availability and process the changes, and will explain any applicable fees.

Do I need an appointment to visit the office in person?

No, appointments aren’t necessary. Walk in during operating hours, and representatives will assist you. Calling ahead during busy seasons helps avoid longer wait times.

Can the office staff explain what my ticket includes and what it doesn’t?

Yes, representatives will review your fare type and explain the included services, such as baggage, meals, and seat selection. The staff will also clarify any restrictions on your ticket.

I’m organizing a trip for ten people. Can the office handle this?

Yes, the office regularly manages group bookings. Contact the representatives to coordinate travel for multiple passengers, arrange shared seating, and secure better group rates.

Can I add more luggage to my booking after I’ve already paid?

Yes, visit or call to add extra baggage before your flight. Buying additional allowance in advance is cheaper than paying overweight charges at the airport.

Will the office help if I’m confused about visa requirements for an international destination?

Office staff can provide general visa information for your destination. However, always confirm specific entry requirements directly with the embassy or consulate for accuracy.

Can I request special meals for my dietary needs at the office?

Yes, inform the representatives about your dietary requirements when booking. The Lufthansa Mexico sales office arranges vegetarian, diabetic, gluten-free, or other special meal options for flights.

How do I check if there are any promotions before buying my ticket?

Ask the office staff about current deals when you visit or call. The office sometimes has special promotions not advertised online that could save you money.