Keep your bookings and travel plans on the right track with the support and guidance from the China Southern Airlines Bangkok sales office. Its team is trained to handle complex procedures and cater to the varied requirements of every passenger.
Reach out to them using the shared contact details, and also learn some quick ways to manage your ticket online.
Take Control of Travel Plans and Assistance Anytime at China Southern Airlines Bangkok Sales Office
| China Southern Airlines Bangkok Ticketing Office Address | 14th FL., Unit 1404 Q House Lumpini Building, No.1, South Sathorn Rd., Tungmahamek, Sathorn, Bangkok 10120 Thailand |
| China Southern Airlines Service Contact Number | +662-6777388 |
| Fax Number | 00662-6777365-6 |
| Office Opening Hours | Mon-Fri: 9am-6pm |
| bkkcsn@ksc.th.com | |
| Book Flight | https://oversea.csair.com/tk/in/en/book/search?orderChannel=YDGL |
| Online Check-in | https://www.csair.com/gb/en/online_checkin/ |
Introducing China Southern Airlines’ “Manage Booking” Tool
If you have booked directly with China Southern Airlines, you can use the “Manage Booking” tool for making swift changes and cancellations. This can be accessed through the official page and the mobile app. For any queries or concerns, contact the China Southern Airlines sales office.
Check the China Southern Airlines Surabaya sales office contact details.
Steps to Cancel a China Southern Airlines Ticket
The China Southern Airlines cancellation policy 2026 allows travelers to cancel their ticket at no cost if done within 24 hours of booking. Cancellations should be made at least 7 days prior to departure. Failure to do so will result in the total cost of the fare being charged.
- Go to the airline’s main page by visiting the official website.
- From the top drop-down menu bar, put your cursor on the “online services” option.
- Click on the “My Trips” option.
- Click on the login option and provide the asked login details.
- Open your booking and choose the “cancel” button.
- Pay the applicable fee and confirm the cancellation.
- The airline will send you confirmation to your registered email address.
Reschedule Your Flight Departure Date or Time
Travelers can change flights, dates, and cabin class through the website or by contacting customer care. The condition for changing the flight details and the applicable fee depends on the fare conditions.
- Access the official website or open the mobile application.
- Click on the “online services” tab from the drop-down menu bar at the top of the screen.
- Click on the “Change/Refund” option and proceed to the next step.
- Provide your login username and password on the next page.
- Select the reservation and click on the “Change” option.
- Choose a preferred date or time and review the displayed guidelines.
- Confirm the changes by paying the applicable fee and fare difference.
- The airline will email you the updated e-ticket at the registered email address.
China Southern Airlines Web Check-in Process
Passengers can check in online by entering their ticket number and name on the official website to select seats and print their boarding pass. Passengers with checked baggage must arrive at the web check-in counter at least 1 hour before domestic departure.
- Go to the official website and navigate to the “online services” option on the menu bar.
- From the available options, click on the “Seats and Check-in” button.
- Sign in by providing the asked details and click on the “log in” button.
- On the next page, choose your booking, select a seat, and proceed with the following steps.
- Complete the check-in and download your boarding pass.
- You can also keep a print copy of it just to be safe.
Contact the China Southern Airlines Bangkok Airport Sales Office for On-Ground Assistance
| Airport Name | Suvarnabhumi Airport |
| China Southern Airlines Bangkok Airport Ticketing Office Address | 999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand |
| Airport Contact Number | +6621321888 |
| Fax Number | +66 2 132 1889 |
| Office Opening Hours | 24 Hours |
| aotpr@airportthai.co.th |
Map Location:
List of all China Southern Airlines offices around the world.
Call China Southern Airlines Head Office in Time of Travel Emergencies
Access the correct reach-out details of the China Southern Airlines Headquarters, including detailed address and phone numbers.
| China Southern Airlines Head Office Address | China Southern Air Building, No. 68 Qixin Road, Baiyun District, Guangzhou, Guangdong Province, 510403, China (中国南方航空大厦,广东省广州市白云区启新路68号,邮编:510403) |
| China Southern Airlines Corporate HQ Phone Number | +86-20-8611-2480 / +86 40 0869 5539 |
| Fax Number | +86 20 8665 8984 / +86-20-8665-9040 |
| Office Opening Hours | 24 hours a day, 7 days a week |
| Official Emails | customerservice@csair.com / flychinasouthern@csair.com |
| Official Website | www.csair.com |
Meet the China Southern Airlines Aircraft That Powers a Smooth Flight Experience
- ATR 42 / 72
- ATR 72
- Airbus A300
- Airbus A300-600
- Airbus A319
- Airbus A319-100
- Airbus A319neo
- Airbus A320
- Airbus A320-200
- Airbus A320neo
- Airbus A321
- Airbus A321-200
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A350 XWB
- Airbus A350-900
- Airbus A380
- Airbus A380-800
- Boeing 737
- Boeing 737-200
- Boeing 737-300
- Boeing 737-500
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 747
- Boeing 747-400
- Boeing 757
- Boeing 757-200
- Boeing 767
- Boeing 767-300
- Boeing 777
- Boeing 777-200
- Boeing 777-300ER
- Boeing 777F
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- COMAC ARJ21
- COMAC ARJ21-700
- COMAC C919
- COMAC C919-100
- Embraer ERJ-145
- Embraer ERJ-145
- Embraer ERJ-190
- Embraer ERJ-190
- McDonnell Douglas MD-80
- McDonnell Douglas MD-82
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
- Saab 340
- Saab 340
Explore the Range of Services Ready for You at China Southern Airlines Bangkok Sales Office
| Corporate Reward Program | Flight Ticket Booking | Baggage Allowance |
| In-Flight Duty Free Items | Flight Ticket Cancellation | Duty Free Allowance |
| In-Flight Entertainment | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Airport Transportation | Web / Online Check-in | Concierge Services |
| Receipts and Refunds | Airport Counter Check-in | China Southern Airlines Lounges |
| China Southern Airlines Web / Mobile App Check-in | Seats Enquiries and Selection | CZ Trip Management |
China Southern Airlines Refund Guidelines 2026
China Southern Airlines provides travelers with a chance to cancel flights without any cost within the first 24 hours after making the booking. The process of applying for refunds at China Southern Airlines is done online using the booking record tab, and fees are charged depending on the rules of the fare used. Refunds are issued to the bank account, or checks are returned by mail after 20 working days.
Frequently Asked Questions
Yes, China Southern allows free cancellation within 24 hours of booking. Your flight must be at least 7 days away to qualify for this window.
A full refund is possible if you cancel within the 24-hour grace period. Outside that window, the refund amount depends on your fare type and timing.
Economy passengers are allowed 23kg of checked baggage on most international routes. Carry-on is limited to 5 kg. Business-class passengers receive a higher checked baggage allowance.
Yes, most international tickets include one free checked bag. Domestic fare types may differ, so checking your ticket conditions before heading to the airport is advisable.
China Southern permits minor name corrections, such as spelling fixes. The airline does not permit a full name change or transferring the ticket to another person.
