Passengers need reliable contact information for the China Eastern Airlines Sydney Office in Australia to make reservations, ask about policies, or resolve unexpected travel issues. This page provides complete contact details, including direct phone numbers, office addresses, and email addresses for various departments. Whether seeking immediate help over the phone or preferring written communication via email, travelers have multiple options available. In-person visits to the office location work best for complex situations requiring documentation review or detailed discussions with airline personnel.
China Eastern Airlines Sydney Office Details
China Eastern Airlines Sydney Office Address: Australia, New South Wales, Sydney, Elizabeth
China Eastern Airlines Office in Sydney Contact Number: +61293738600
China Eastern Airlines Office Sydney Working Hours: Mon-Fri: 9am-5:30pm
CEA Baggage Rules: https://www.ceair.com/global/en_static/Announcement/BaggageService/
CEA Check-in Rules: https://www.ceair.com/self-service/before/checkin
Airport Name: Sydney Airport
CEA Office in Sydney Airport Address: Mascot NSW 2020, Australia
CEA Sydney Office Contact Number: +61296679111
Map:
Information of China Eastern Airlines Head Office
China Eastern Airlines Head Office Address: The Board Office, Block A2, Northern District, CEA Building, 36 Hongxiang sanlu Road, Minhang District, Shanghai
China Eastern Airlines Corporate HQ Phone Number: 021-22330932
China Eastern Airlines HQ Office Fax: 021-62686116
China Eastern Airlines Main Office Opening Hours: Monday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Email: ir@ceair.com
China Eastern Airlines Official Website: https://www.ceair.com/
China Eastern Airlines All Offices List
Aircraft & Plane Types Offered by China Eastern Airlines
- Airbus A300
- Airbus A300-600
- Airbus A310
- Airbus A310-200
- Airbus A310-300
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320 Neo
- Airbus A320-200
- Airbus A321
- Airbus A321-200
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A350
- Airbus A350-900
- Boeing 737
- Boeing 737-200
- Boeing 737-300
- Boeing 737 NG / Max
- Boeing 737-700
- Boeing 737-800
- Boeing 737-MAX 8
- Boeing 767
- Boeing 767-300
- Boeing 777
- Boeing 777-300
- Airbus A340
- Airbus A340-300
- Airbus A340-600
- Boeing 787
- Boeing 787-9
- BAe 146 / Avro RJ
- Bae 146
- Comac C919
- Canadair Regional Jet
- CRJ 200
- Embraer 135/145
- Embraer 145
- Fokker 70/100
- Fokker 100
- McDonnell Douglas MD-11
- McDonnell Douglas MD-11
- McDonnell MD-80/90
- McDonnell MD-82
- McDonnell MD-83
- McDonnell MD-90
The China Eastern Airlines Customer Care Handles the Following Inquiries:
| Flight Information | Ok to Board | Flight Ticket Cancellation |
| Visa Information | Visa Services | Business Class |
| Airport Transfers | Skyteam Partners | Duty-Free Allowance |
| Web / Online Check-in | Baggage Allowance | China Eastern App |
| Missing Luggage | Dynasty Flyer Program | Flight/Visa Info |
| Animals and Pets | Economy Class | Skyteam Codeshare |
| Airport Facilities | In-Flight Entertainment | Eastern Miles Program |
Bookmark these contact details of the China Eastern Airlines Sydney office to stay connected with the airline experts whenever assistance is required. Having reliable information ensures that travel queries are addressed efficiently through the most convenient communication channel.
Frequently Asked Questions:
Yes, China Eastern Airlines has a help center in Sydney where passengers can walk in to seek assistance with flight bookings, airline services, and other travel-related queries.
Yes, delay compensation claims can be submitted at the Sydney office. Representatives will guide you through the required documentation and explain the eligibility criteria for your situation.
Yes, cabin class changes are handled at the help desk. Approval depends on seat availability in the requested class and the conditions attached to your original fare.
Yes, additional baggage purchases can be made at the city office. Contacting representatives before your departure ensures you secure extra luggage at competitive rates.
Yes, group reservations are managed at the help center. Staff can coordinate multiple bookings and arrange seating so that everyone in your party travels together.
While the China Eastern Airlines office can offer guidance, filing lost baggage reports directly at the airport baggage desk ensures faster tracking and resolution of your missing items.
Yes, staff can provide general information about transit documentation. However, verifying specific visa requirements with the relevant embassy ensures you have the most accurate details.
Yes, accessibility seating and special assistance requests are processed at the China Eastern Airlines office in Sydney. Contact staff with your specific needs, and they will make suitable arrangements for your flight.
Yes, infant seating arrangements can be made at the city office. Staff will check availability based on the aircraft type and secure appropriate seating for your baby.
Yes, loyalty miles earned through the Phoenix Miles program can be redeemed at the help center. Representatives will check reward seat availability and complete your booking using accumulated points.