Reach out to the Alaska Airlines Chicago office by referring to the contact details mentioned on this page. You can also visit the office in person for face-to-face assistance with complex travel issues such as multi-city bookings, unaccompanied minor flights, special assistance, and unexpected situations. The airline representatives at the office can handle all sorts of travel requests as well. Just make sure to contact them as soon as possible.
The Alaska Airlines Chicago Office is set at Terminal 2, 10000 W O’Hare Avenue, Chicago, IL 60666, United States, providing a convenient location for all travel queries.
Alaska Airlines Chicago Office Contact Number: +18006545669
Email: customer.care@alaskaair.com
Working Hours: Monday-Sunday: 4–8:30 am & 11 am–7:30 pm
Get Travel Assistance at the Alaska Airlines Chicago Airport Office
Alaska Airlines serves passengers from Terminal 2 at Chicago O’Hare International Airport, where on-ground staff assists with inquiries and concerns.
Airport Code: ORD
Airport Address: 10000 W Balmoral Ave, Chicago, IL 60666, United States
Airport Contact Number: +18008326352
Map:
Get to Know the Alaska Airlines Corporate Head Office
Alaska Airlines Head Office, based at 19300 International Blvd, SeaTac, WA 98188, United States, serves as the primary point of contact for escalated matters and specialized passenger inquiries.
| Corporate HQ Office Phone Number | (206) 392-5040 or (206) 433-3200 |
| Headquarters Fax Number | +1 206 392 5366 |
| HQ Opening Hours | Monday to Friday, 8:00 AM – 5:00 PM (closed on weekends) |
| customercare@alaskaair.com | |
| Corporate Official Website | https://www.alaskaair.com/ |
Explore the Aircraft in the Alaska Airlines Fleet
Alaska Airlines operates a diverse fleet of advanced aircraft to serve its global network, including:
| Airbus A319 | Bombardier CRJ-700 |
| Airbus A319-100 | Bombardier CRJ-700 |
| Airbus A320 | Convair CV-880 |
| Airbus A320-200 | Convair CV-880 |
| Airbus A321 | Convair CV-990 |
| Airbus A321neo | Convair CV-990 |
| Boeing 720 | De Havilland Canada DHC-6 Twin Otter |
| Boeing 720 | De Havilland Canada DHC-6-200 Twin Otter |
| Boeing 737 | De Havilland Canada DHC-6-300 Twin Otter |
| Boeing 737-200 | De Havilland Canada DHC-8 Dash 8 |
| Boeing 737-400 | De Havilland Canada DHC-8-400 |
| Boeing 737-700 | Embraer ERJ-170 |
| Boeing 737-800 | Embraer ERJ-175 |
| Boeing 737-900ER | McDonnell Douglas MD-80 |
| Boeing 737 MAX 8 | McDonnell Douglas MD-82 |
| Boeing 737 MAX 9 | McDonnell Douglas MD-83 |
| Boeing 737-900 |
Assistance and Services that the Alaska Airlines Chicago Office Provides
The Alaska Airlines Office in Chicago offers multiple services, making it easier for passengers to manage their journey.
| Flight Ticket Booking | Seats Enquiries and Selection |
| Wheelchair Assistance | Corporate Rewards Program |
| Flight Ticket Rescheduling | Alaska Airlines Lounges |
| Alaska Airlines Mobile App | Alaska Airlines Student Fare |
| Alaska Mileage Plan | Seat Selection |
| Duty-Free Allowance | Alaska Airlines Codeshare |
| Baggage Allowance | Receipts and Refunds |
| Flight Ticket Cancellation | Ticket Name Change |
Contact the Alaska Airlines office in Chicago for immediate help with travel bookings and airline services. Reach out to the team at least 48 hours before departure to schedule special services and mobility assistance. The office is available during business hours, so contact the team accordingly.
Frequently Asked Questions:
The Alaska Airlines Chicago office is located inside Terminal 2 at Chicago O’Hare International Airport (ORD), 10000 W O’Hare Avenue, Chicago, IL 60666.
The Chicago office is open from 4:00 AM to 8:30 AM and then again from 11:00 AM to 7:30 PM daily. Hours may change during major holidays. You can reach out to the team directly to confirm.
Yes, you can contact the airline’s city office for assistance with flight cancellations. The airline may charge a fee. Hence, it is recommended to request cancellation as early as possible.
Dial 773-906-2060 to connect with Chicago office representatives and seek assistance with general Alaska Airlines queries. Alternatively, you connect through the toll-free number, 1-800-654-5669.
Yes, you can request additional allowance at the office for a fee. While you have to pay for this, it is comparatively cheaper than the charges levied at the airport.
The Alaska City Office in Chicago can handle travel requests, like cancellations, upgrades, seat selections, date changes, special assistance, and more.
Yes, the office can arrange wheelchair assistance, unaccompanied minor service, and other special requests. It is mandatory to inform the airline 48 hours before departure.
Travelers can contact the city office by phone to book a ticket. The staff will require travel and ID details. So, make sure you keep them ready before ringing the hotline.
Yes, the team at the Chicago office can assist with refund requests. You will have to provide your booking confirmation number to begin the process. However, the approval depends on your ticket refundability.
You can check Alaska Airlines flight status by visiting the official website and clicking on the “check-in” tab on the top right corner of the screen. Enter your last name and confirmation code or e-ticket number on the next page.